Wooden Name Train Toy, Custom ABC Letter Train

RETURNS:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

DAMAGED ITEMS:
We make every attempt to package your order to avoid damage; however, when shipping wooden products via a parcel service, damage can occur. If you receive any product that has been damaged in shipping, please notify us immediately. We will ask you to email us a picture of the damage and we will replace the damaged product at no additional cost to you.

REFUNDS:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SHIPPING COST:
You will be responsible for paying for your own shipping costs for returning your item unless you have received a blemished product or a different item then ordered. Shipping costs are non-refundable. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.